Privacy policy
1. Introduction
The purpose of this Statement is to inform you about how we use the personal data we collect in connection with the provision of our services and products, including when you visit our website and social media pages.
This Statement applies to personal data that we already hold or that will be collected in the future.
The processing of your personal data is subject to the applicable data protection legislation in force in Switzerland, in particular the Federal Act on Data Protection of 25 September 2020, which came into force on 1 September 2023 (FADP).
Personal data is any information relating to an identified or identifiable natural person (hereinafter referred to as “Data”). This includes information such as name, address, telephone number, email address, IP address and information that can be used to identify devices.
2. Responsible for processing your data
Is responsible for processing your Data:
Lavy Medical Ltd.
3. Categories of data processed
When you contact us, particularly by telephone, e-mail or via our social networks, you provide us with certain Data, which we collect. This Data may include:
Data related to the conclusion of a contract or an order with us, including the type of product or service, the date, the duration, the terms and conditions, and the specific details of performance.
Data exchanged in the course of your communications with us (e.g. by post, telephone or e-mail), such as name, delivery and billing address, telephone number, e-mail address, date of birth, marital status, language, payment information, user name, customer number and password.
Data collected when you visit our website, such as your IP address, device identification data, connection data (time, date, browser type, operating system), pages viewed, your ratings and comments, any interactions you may have had, and cookies. This data enables us to improve our website and services and tailor our communications.
4. Use of your Data
Your Data may be used for the following purposes:
- Operation, maintenance and improvement of our services and our website;
- Management of users of our services, including for identification and security purposes;
- Compliance with legal and regulatory obligations;
- Response to requests from administrative or judicial authorities.
5. Sharing data with third parties
5.1 Service providers, partners, and subcontractors
Your Data may be shared with service providers (banks, trustees, marketing agencies, hosting providers, etc.), business partners and subcontractors when necessary for the provision of our services.
These third parties are subject to strict contractual confidentiality obligations and only use your Data within the scope provided for in this Statement.
Some of these third parties may be located abroad. If a transfer takes place to a country that does not guarantee a level of protection equivalent to that of Switzerland, appropriate measures will be implemented in accordance with the DPA.
5.2 Transmission to the authorities
Your Data may also be disclosed to Swiss or foreign authorities when required by law or by a court or administrative order.
6. Your rights
In accordance with the DPA, you have the following rights:
- Right of access to Data;
- Right to be informed about their processing;
- Right to withdraw your consent at any time;
- Right to object to certain processing;
- Right to have inaccurate Data corrected;
- Right to restriction or erasure of Data in certain cases;
- Right to data portability, if applicable.
Requests relating to the exercise of your rights should be sent by email to vernier@lavy-medical.ch.
7. Data retention period
We retain your Data only for as long as necessary to fulfil the purposes for which it was collected, or to comply with legal obligations.
Certain Data may be retained for longer periods, particularly for contractual, tax or legal reasons.
8. Data security
We implement appropriate technical and organisational security measures to protect your Data against loss, misuse, unauthorised access or disclosure. These measures are regularly updated to keep pace with technological developments.
9. Cookies
If your browser does not block cookies, you will find below a list of the cookies used on our website.
To enhance your experience on our website, we use cookies. Some cookies are necessary for the website to function, while others enable us to provide you with relevant content and advertising.
You can choose which cookies you accept by clicking on “Customise cookies”. You can also change your settings at any time.
The law stipulates that we may only store cookies on your device if they are strictly necessary for the functioning of this website. For all other types of cookies, we require your permission.
This website uses different types of cookies. Some cookies are placed by third-party services that appear on our pages.
Consent can be changed or withdrawn at any time on our website.
Your consent applies to the following domains: https://www.lavy-medical.ch.